URGENT – Update Required for F2R Y1000 

A new firmware update is now available for your F2R Y1000.

F2R has identified a rare issue that may cause the screen to appear black or misconfigured.

To prevent this, they strongly recommend that you update your device immediately!

Your latest firmware version should be "10 March" or newer!

IMPORTANT – F2R Y1000 Firmware Update

We have identified a rare issue that may cause the screen to appear black or misconfigured. Our team is currently working on a permanent fix. However, starting from the 10th March firmware version and newer, the device includes a recovery procedure that allows you to overcome the problem yourself with a simple 10-second operation, without needing to return the device to F2R for reprogramming. 

How to update: 

Go to Settings > System > Updater > Refresh (top right corner) with internet connection. 

If you are already facing this issue, open a support ticket here and we will assist you immediately: 

https://f2r.pt/y1000-support-ticket/ 

For any questions, contact: support@f2r.pt